Dell inspiron laptop= P.O.S. dell computers in general are a fucking headach. cant understand the tech support, the tech support cant understand you. and the only things tech support say are "sorry for your troubles" but do you think they would do anything! hell no, my laptop has been fucked up since 5 minutes after i took it out of the box. the cd/dvd player/burner didnt work. so called tech support wanted me to pay for extra warranty. i told them i had just bought it and opened the box and its not even 20 mins old. they said they dont cover third party retailers. i told them i bought it brand new from walmart. then i got the phone transfer game so 45 mins later i hung up. i was wanting to import music to my laptop when i found out my problem. so who better to call than the company who is at the top for importing music. Apple. the apple tech guys had my problem fixed in 25 mins and it didnt cost me anything. just lucky my ipod was still under warranty because i dont know if i would have gotten help if it wasnt. so the next dell problem. part of buying the laptop was getting a $100 dell store coupon. as long as you made a purchase over $100 you could take $100 off! and it could be a few items adding up to the $100. i thought great i will go check some things out. so i found a sony bluray player i liked for $160 with free shipping. was thrilled to be getting this bluray player for $60 bucks! so item in stock on the website, placed my order and got the email with all the details. two days later got an email that the item was out of stock and they had cancelled my order. ok so went back to look at the dell site and found a nice speaker system for home computer. went to put in the coupon code and an error came up saying it was invalid. so long story short the coupon is a one time only use so because the bluray player was out of stock i lost out on the $100 coupon. so i called and complained and again they could do nothing. spoke to supervisor who i couldnt understand, had a lisp on top of not speaking english very well. WHAT THE FUCK!!!! so this is the end of any more dell products for my family and myself. will be going with apple products from now on!